Plushbeds Mattress Reviews

Updated: 
March 04, 2023

+2x back pain relief
+1.8x price value
+1.8x better allergies

Overview

Plushbeds

Plushbeds Mattress Reviews

PlushBeds has you covered whether you suffer from chemical sensitivities or allergies. If you suffer from chemical sensitivity, you will be relieved to know that their GreenGuard-certified mattresses do not off-gas potentially dangerous substances or allergens. In addition to the standard options like latex and coils, they also carry memory foam and other specialty mattresses. You may potentially get your hands on one of these mattresses at a bargain if you shop during the several sales that occur throughout the year.

 

 

Overall Rating

9.6

/10

Customer Ratings
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Customer Satisfaction
9.8
/10
Price Value
9.7
/10
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No Back Pain
9.4
/10
price icon
Price
$2149-$4598
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Trial Period
100 Days
longevity icon
Longevity
9.8
/10
support icon
Support
9.8
/10
softness icon
Softness
9.3
/10
motion transfer icon
No Motion Transfer
9.2
/10
odor icon
No Odor on Delivery
9.4
/10
cooling icon
Good for Hot Sleepers
9.8
/10
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Sex / Bounce
9.9
/10
weight icon
Good for Heavy Folks
9.6
/10
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Silence
9.2
/10
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Warranty
9.9
/10
Verified Brand
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Plushbeds’s Specifics

PlushBeds is one of the online leaders in selling latex and natural mattresses. Their most popular mattresses are latex foam and latex hybrid mattresses. Their latex Botanical Bliss, Natural Bliss, Luxury Bliss, and Eco Bliss mattresses have won accolades from customers that look for high quality natural mattresses.

Quality of Materials

PlushBeds has earned acclaim for their latex mattress collection by obtaining GOLS, GOTS, Oeko-Tex Standard 100, and GreenGuard Gold certifications. Those who are chemically sensitive and are interested in purchasing high-quality fabrics and latex products must adhere to these guidelines.

High-quality latex options are available, and so are certified memory foam mattresses. Several of these mattresses also feature high-quality latex foams, making them competitive with memory foam mattresses on the market.

Highest Rated Mattresses

PlushBeds’ online shop features many different mattress types, but we’ll only be looking at the latex options that have received the most positive reviews from customers.

What they have in their Botanical Bliss® – Organic Latex Mattress:

Layer 1: The top layer is an organic cotton cover that has been certified by GOTS. Natural and permeable, it improves ventilation.

Layer 2: A layer of organic wool that has received the GOTS seal of approval regulates temperature and offers pillowy support while also keeping things airy. Wool is held in place with the aid of an organic cotton panel that has been certified by the Global Organic Textile Standard.

Layer 3: Organic Dunlop latex that has received GOTS certification is cut to the exact height and stiffness that the customer specifies during the checkout process. You can choose from a 9″, 10″, or 12″ thick mattress in a variety of firmness levels. By distributing body weight evenly, these layers not only provide exceptional support but also alleviate pressure in key areas.

Layer 4: The mattress’s foundation is a particularly dense core of organic latex, which greatly increases its lifespan. This talalay latex aids in both supporting your back and alleviating stress on your spine.

Their next mattress doesn’t use any materials from animals and comes in eight, ten, and twelve inch thicknesses. In case you missed it, here are the specifics for the Natural Bliss® – Natural Latex Mattress:

Layer 1: The top layer is an organic cotton cover that has been certified by GOTS. It’s healthy, it stretches, and it helps you breathe better.

Layer 2: This layer of natural talalay latex gives the mattress a springy, yet stable feel. Natural latex is soft and supportive, making it ideal for pressure relief.

Layer 3: The Natural Bliss mattress’s primary core and base are made up of several layers of GOLS-certified Arpico organic latex, depending on the mattress thickness chosen. These layers provide support and optimal spinal alignment for the sleeper.

The next model up is a latex hybrid with pocketed coils and a higher price tag. The 12″ Specifics Are Included Below:

Luxury Bliss® – Organic Hybrid Latex Mattress:

Layer 1: A stretched, not woven, organic cotton cover with GOTS certification makes up the top layer. Lightweight and supple, it allows for easy airflow.

Layer 2: A plush and temperature-regulating top layer is also offered by New Zealand organic wool fire barriers.

Layer 3:  A pressure-relieving and responsive GOTS-certified latex layer. This is an excellent choice for those who want to sleep on their backs or sides.

Layer 4: Consists of fabric-encased coils, which offer improved independent support for the spine and minimise motion transfer.

Their final latex mattress is a latex hybrid that combines the benefits of latex and foam at a reasonable price. Sizes range from 8″ to 12″, and their specifics are outlined below.

Eco Bliss® – Hybrid Latex Mattress:

Layer 1: A high stretch cotton cover provides a plush feel and excellent breathability as the outermost layer.

Layer 2: 100% natural latex creates a bounce. The selected mattress height determines its overall height.

Layer 3: A CertiPUR®-certified PlushFoam Core. It has a robust, sturdy, supportive structure that will last for a long time.

Overall Comfort

Customers love the plushness of PlushBeds’ all-natural mattresses. Even the most picky shopper may rest easy knowing that they have the ability to choose their level of firmness, that they provide a 100-night trial, and that they use only approved mattress materials.

Firmness

PlushBeds’ latex and memory foam mattresses are available in multiple firmness levels. The result is that shopping needs can be met by the vast majority of clients. Mattress firmness is typically associated with weight; lighter sleepers and side sleepers tend to prefer softer mattresses, while heavier sleepers and stomach sleepers tend to favour firmer mattresses.

Back Pain

PlushBeds’ medium-firm and firm mattresses are a good option for folks who suffer from sagging. PlushBeds reviewers are twice as likely to report pain relief than the average mattress reviewer*. Pocketed coils in their Luxurious Bliss mattress add both stability and spine support.

Cooling

Plushbeds’ latex mattresses, which are designed to reflect the natural coolness of latex, should perform admirably in this regard. People living in extremely hot regions should opt for the latex types.

Who Are PlushBeds Mattresses Right For?

For picky buyers on the hunt for a 100% organic and certified mattress, PlushBeds are an excellent option. Customers are over +1.8x more likely to express being satisfied with the pricing value compared to the typical comparable mattress, and they have a wide variety of mattresses to choose from in terms of firmness and quality, so they should be able to meet the needs of most sleepers.

Plushbeds Customer Reviews

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Best bed ever
5

Best bed ever

We love our bed!
5

I did a ton of research. Visited many sites to read more reviews than I can count about a number of mattresses. I knew going in that I don’t sleep well on a typical spring mattress, yet my partner does and we just recently bought a house together. I knew I wanted a foam mattress, but knew of the hazards of the materials, hence I wanted something natural. My concern though, was that I have never experienced a latex foam mattress so I had no direct experience. I also was concerned about the materials used. After much research I decided that Plushbeds was my best bet. They gave ample information on their process with more detail than perhaps any other manufacturer and I felt good about the ability to change a medium to a medium/firm. First night – amazing! We were so happy. We were both so surprised by having felt an immediate difference that I chalked it up to just being in our heads. But here we are a few weeks in and still in love with our bed. It is everything I wanted. Could not be happier. I also love the sheets and the pillows. I was surprised to love the pillows so much. It was also important that it not sleep hot, because being over heated is what ruins my sleep more than anything – 5 stars here too. We love it all so much that we ordered the wool comforter and excitedly waiting for it. Because if they got all of this so right, I trust I will love that too. Hope this helps you with your decision.

Correct firmness and softness and
4

Correct firmness and softness and no sign of dips/indentations. Has handled well on our adjustable platform.

Love my bed!
4

Love my bed!

Most comfortable bed I have ever slept on.
5

Most comfortable bed I have ever slept on.

Great customer service, OK bed
3

I definitely give 5 stars for the customer service. Everyone has been so nice, so accommodating, so helpful. It could not be better. We are still in the 100 day trial, and I think the verdict is still out for us on the actual bed. We ordered the 9” Botanical Bliss in Medium Firm and it felt surprisingly too firm to us. I like a really firm mattress with a soft pillow topper. My husband likes a softer mattress. We thought this would be a good happy medium but we both found it too firm. We called for a comfort exchange, but it wasn’t possible to go softer with our configuration, so they sent an additional topper. Now we have an 11” Botanical Bliss! I like that the bed is higher and a little softer, but maybe now too soft? Just not sure. It’s a very expensive bed so we want to LOVE IT! And we are not yet in love. I’ve got a traditional cheap $250 mattress in the guest room, extra firm, with a soft topper (the kind you buy separate at Home Goods or Bed Bath) and frankly I like that more right now. I know with the PlushBeds we get all organic, chemical free, and that’s a big bonus, but right now it feels like we are paying for that over a blissful comfort mattress experience. Not sure yet if we will keep the bed, but again, the customer service has been outstanding, so it’s worth a try if you are thinking about it.

THE BEST MATTRESS EVER!
5

This is by far the best mattress on the market. Forking over $2000 for a mattress was not an easy decision for me… let me tell you, it is worth every penny! I have never slept so great. Not only does this mattress offer peace of mind knowing it’s made of pure, organic materials; you can really feel the difference compared to traditional mattresses! AMAZING!!

I reversed the order of layers and its much better now
5

The bed is great after you reverse the order of layers. Now mine is firm, medium firm and then medium, from top to bottom. Thanks!

Plush bed
5

I love it. It’s so comfortable. I used to have back pain going down both legs and I couldn’t turn over without pain. It was totally gone in 3 days. Love it!

only 4 stars because of
4

only 4 stars because of the price , really like the bed so far.

Pretty comfortable
4

This mattress is pretty comfortable. It’s firm but not too firm. The best part about it is that it doesn’t smell or emit toxic fumes like memory foam mattreses do.

Excellent bed
5

Excellent bed. Have the instructions available without having to open up the plastic wrappings.

Buyer Beware
1

I purchases a mattress and foundation after being told if I was not happy, it was refundable. Well when I was not happy they insisted I try another topper for another $99.00. I did and was still not happy. I was finally able to schedule a return pick up and then was told they would not take the foundation as it is not refundable, not to mention it is made with exposed wood on top and when tucking in the sheets I got splinters! Now I am out $500.00 and stuck with a foundation that is subpar quality that I have no use for. Beware, you may not be able to return what you purchase.

Love it!
5

Love it!

4th purchase from this company
5

I finally got a new bed after 13 years of my old coil spring.. Wow, I’m totally in love with my new bed. I had purchased 2″ latex toppers for my work, needed them for another purpose, and when I finally decided to buy a new bed, I knew I’d get the best deal out there.. Very happy with my purchase, it’s super comfortable, best price out there, got some free stuff with my holiday weekend purchase. Thank you!!!

Best Mattress ever king split
5

I ve had my mattress for a week and its the best sleep i ve gotten in months. Its softer than i expected but supports my body very well. We added the cooling gel topper and we stay super cool through the night. So happy with our organic sheets also.

Versatile mattress and I like
4

Versatile mattress and I like how the layers can be mixed and matched. I’m sensitive to strong smells and this mattress wasn’t bad at all. Customer service is excellent and we’re very impressed overall.

Great bed
4

We are happy with the purchase

This is our second mattress from plushbeds. Love it!
5

This is our second mattress from plush beds. Love it!

I can finally sleep without
5

I can finally sleep without shoulder and hip pain. Excellent bed.

12 out of 10!
5

Incredibly supportive and very comfortable. I was concerned about buying online but was so pleased.

Dreamy
5

I have always been a futon user, but switching to this medium-firm latex has surpassed expectations. Pleasantly resilient, not hot, and mold-resistant. For anyone who knows a para or tetraplegic, this mattress really does minimize pressure points.

I tend to sleeping my
4

I tend to sleeping my side and tummy and occasionally my back. I feel supported even with two tiny creatures with four legs sleeping on top of me. It’s super comfortable.

It is too early to review, I have slept on my new mattress for 5 nights.
4

So far so good. But, when I look at reviews, I want to see more experience with product. I have had this new mattress 5 days. I like it, it is comfortable, it was easy to set up. I hope it stays this way…I’ll get back to you!

Just right - right out of the box!
5

I am thrilled to say that this bed is so comfortable that I don’t even notice it. I sleep well and no longer need to flip over to the other side due to sore shoulders or hip. I was a bit nervous about the medium thinking that it might be too soft but it’s not soft it’s adaptive to your body weight. And it has no smell at all and seems to balance temperature very well. Yay!

My back thanks you.
5

Due to numerous sport related injuries through my life this bed give me perfect support without being to firm. Also it works perfect with our adjustable base also.

Love our new mattress
5

We have only been sleeping on our mattress for about 5 days but both my wife and I have never been more confortable. Should have done this sooner. Latex all natural mattress is the way to go.

great mattress
5

Great service, great work to create this bed, and great mattress and pillow, and great deals from Plushbeds! I do not regret having purchased from them.

Great quality mattress made in
4

Great quality mattress made in the USA!

Love my non-toxic sleep!
4

Wake feeling rested and ready to tackle my day. It is comfortable and best of all non-toxic. I can rest easy knowing my environment is free of ick!

great mattress
5

I am very happy with this mattress, it is comfortable, firm yet soft.

Love our new bed
5

Couldn’t be happier!

Wonderful!
5

I love my new mattress and pillows! My husband and I no longer experience neck and back pain. Neither one of us find it necessary to stretch after getting out of bed every morning. For once, we feel rested and energized. I might also add that the sheets are fabulous! I plan to purchase more items with Plushbeds….

Excellent on my back
5

We purchased this mattress because our previous mattress was causing me back pains and would also sag. We are very happy so far with the feel and comfort level. It took us awhile to get setup because the other layers would not allow us to properly close the cover, so we decided to take all the layers out and lay them one at a time and it worked out well.

Awesome bed, super comfortable!
4

Did no take time at all, to get used to the bed, super comfortable and no smell at all.

Love it!
5

We love this bed! We ordered the king size 10″ botanical bliss and couldn’t be happier. No more back pain and no more waking up when my partner gets out of bed.

Very Comfortable mattress and foundation!
5

Most comfortable bed ever!

Love my Latex mattress
5

My son purchased this mattress. He told me if I wanted a good mattress to go on-line. He told me to order from Plushbeds. We love the Latex mattress. I love being able to adjust the mattress to my comfort level.

Queen Medium Firm
5

Very comfortable for us side sleepers. We both feel like we’ve been sleeping better.

Best Mattress Ever!
5

I don’t think I’ve gotten this good of a night sleep in a very long time. It’s perfect for my scoliosis. I don’t wake up stiff anymore.

Nice mattress
4

It’s the most comfortable mattress I have ever owned.

Nice mattress
5

The mattress is very comfortable.

Love it!
5

I’ve had the bed for a few weeks now, and it is wonderful! So much better than an old style mattress! I wanted an organic bed, with no chemicals. I sleep so much better- it is not too hot! What a plus!Thanks!

The best ever
5

The best ever

Good bed
5

Good bed

Botanical Bliss
5

Best latex mattress on the market!

Plush Bed
4

overall great mattress. I like that you can layer the mattress according to how firm you want it and that it’s changeable. Never received the sheets that were supposed to be delivered with the mattress though.

Super good
5

Don’t search anymore! Customer service and quality is top notch.

Very Happy.
5

Very happy with the mattress. It’s a very comfortable mattress.

WARNING
5

Warning, you will not want to get out of bed in the morning! Very nice medium firmness providing support and cushion to the areas needed.

Love, love, love this bed
5

My husband and I absolutely love this bed. We both love the fact that it is organic without the off-gassing and all of the toxic materials that are used in other mattresses. We have gotten the best nights sleep since we have had the bed. I have severe low back and hip problems and since we have gotten this bed I have had much better nights sleep. Thank you.

I'm Sleeping Great!
5

I’d never had this type of mattress before, and when I first lay down on it, I wasn’t sure how comfortable it would be for a whole nights sleep. I like a firm mattress, but I’m thin, so I also need some kind of padding. I purchased the 9″ Botanical Bliss with medium firmness, and I couldn’t be happier. It provides the right amount of support along with a comfortable layer of softness. On waking after the first night’s sleep, I felt terrific–no pains in the body and well rested. Additionally, I found PlushBeds customer service to be responsive. It was easy to find someone to talk to at their company instead of the usual endless automated menus and wait time. I’m very happy with my purchase.

Good so far
4

Good so far

Amazing Bliss
5

I love it very happy ,I should got it long ago

Wonderful!
5

I love my new mattress and pillows! My husband and I no longer experience neck and back pain. Neither one of us find it necessary to stretch after getting out of bed every morning. For once, we feel rested and energized. I might also add that the sheets are fabulous! I plan to purchase more items with Plushbeds….

So far, so good!
5

First nights sleep was great! Hoping it will help with my lower back pain but too early to tell atm.

Love this mattress!
5

I did a lot of searching for a mattress that was not going to off-gas, was made from natural materials, and would last for years. I’m happy to say that so far the botanical bliss mattress has been fantastic. So comfortable – not too soft, but not too firm. Really happy with this purchase.

Set it up about a
5

Set it up about a month ago. Great so far

Very nice quality
4

The best you can get in organic mattresses at this price point for sure.

A Great Mattress at a Great Price
5

I just want to say a few words of praise for Plushbed’s Botanical Bliss Latex Mattress. For the longest time my wife and I both complained about the mattress we were using, without doing anything about it. Sometimes we would get up mornings grumbling about soreness in our backs, shoulders, or sides. A little over a year ago, we finally took action. I talked to one of our neighbors, a chiropractor, and he told us that 100% natural latex is the best. We researched and asked around and found Plushbeds to be the best. We are very pleased with our decision.

Everything was perfect
5

Everything was perfect, no complaints

Good quality mattress, durable and
5

Good quality mattress, durable and very comfortable. This is the third one I buy for my house and I am very happy with all of them.

Split Queen
5

The bed is more than we expected, fantastic!

Sleeping on Clouds
5

I got the soft 100% organic latex king for my boyfriend and I and we both look forward to going to sleep each night! I love that it’s soft yet firm so that you don’t get stuck ( like you do in chemical foams like memory foam). It also has a natural bounce to it but it doesn’t disturb your partner’s sleep when you move around! Now I can rest assured that I’ll be exposed to all natural organic material during the 1/3 of my life spent in bed! And yes, I plan to buy another latex bed from Plushbeds 30 years down the road because latex beds last a really long time- longer than other bed types! I also love the fact that latex is eco friendly and doesn’t hurt the Environment! Latex is made similar to maple syrup! I’m actually writing this review in bed but I feel like I’m suspended in the fluffy organic clouds of environmentally friendly soft yet buoyant latex! Thank you Plush Beds for the best bed in all the land!!!!

Less than 30 days in
4

Less than 30 days in – I am good so far!

Easy and comfy
5

Very pleased with our queen size platform bed; couldn”t have been easier to assemble. The only product I found that easily converts a box spring to a platform

Heaven in a mattress
5

Best sleep I have had in years! I have chronic back and hip issue and significant chemical sensitivities. My first night sleeping was incredible. I no longer need a heating pad to help ease pain while I fall asleep. I wake up feeling refreshed and well rested. The mattress is perfect! Thank you plush beds!

Great mattress
5

I found springs in mattresses to be inadequate. A memory foam mattress made us hot no matter what cooling system added. Trying the latex foam was next The warranty is fantastic and the trial period helped the skepticism. It is a perfect mattress for us. The support truly surprised and the cushioning is very comfortable. I will admit we have had a topper for a long time and kept it on this mattress, though the review stands. All stars.

Back feels like a million
5

Back feels like a million dollars after getting a good nights sleep on a Plush Bed!!!

Comfortable bed.
5

Comfortable bed.

Botanical bliss mattress
5

Awesome purchase, great mattress! This my second purchase! I have one that I bought 4 years ago and it’s still like brand new, no change to the mattress at all! It is very comfortable to sleep on and you can rest well! I got tired of changing mattresses in the past and I choose to buy a little bit expensive one like the botanical bliss. I will recommend this purchase to future buyers!

Not as advertised - bad experience
2

HARD ASSEMBLY IS REQUIRED: I did quite a bit of research on mattresses before buying this one and was really looking forward to our purchase. We’ve had a great mattress for the last 10 years, but it was time for an update as ours was wearing down. I was pretty excited for my new mattress and foundation to arrive. I did NOT expect to spend 90+ minutes assembling my foundation and mattress. The foundation is just rough pine 1×3’s and 2×3’s and you have to assemble it. It isn’t like you are building it from scratch, because some pieces are staples together, but it does NOT come with instructions and the wood is not smooth (MY WIFE GOT A NASTY SPLINTER). You have to put the cover on it, too, which is a pain and there are no instructions. The mattress comes in 7 pieces and you have to put it all together – without instructions. Each piece of latex is very heavy and pieces of latex will get all over the place. It is not fun. HARD BED – OUR BACKS ARE TIGHT AND HURTING BAD: I haven’t had that bad of sleep since sleeping on a camp cot meant. It is not soft, even in the softest configuration. If you are looking for a bed compared to your old plush or pillow top mattress then YOU DON’T WANT THIS BED. It is very firm even in the softest arrangement. RETURNS ARE EVEN HARDER: You can’t speak to anyone in America – their phone system is designed to avoid conversation and it is out outsourced call center. If you want to return the mattress within 30 days it will cost you $100 RETURNS ARE A MASSIVE PAIN: If you decide that the frustration of assembly and the discomfort of the mattress is not worth the high price then if you try to return it within the first 30 days then you will have to pay $99 (NOT FREE RETURN IN FIRST 30 DAYS). furthermore, the is no way to get the mattress back in the original boxes, because they arrive compressed. However, Plushbeds.com REQUIRES THAT YOU BOX UP ALL THE MATTRESS PIECES and you have to buy the boxes to return them in. It is a nightmare. BEWARE OF FALSE ADVERTISING: Their $1200 off and $400 in free accessories is a scam. The sale is a rolling sale and every time it expires they just change the date – don’t fall for it. Next, the accessories are very low quality and if you open any of them and return the mattress then you have to pay $99 since they won’t take opened items back. The box mattress is a complete rip-off and they don’t allow you to return it. Furthermore, TRY TO CLICK ON THE REVIEW LINK next to the foundation and you will see it is a fake image and there are no 5-star reviews on the item. It’s $30 worth of wood and they charge $400 for it. Next, they say “sets up in minutes” but they don’t tell you it is 90-120 minutes. And finally, they don’t make it clear that you will have to assemble everything or box everything back up if you decide to return the items. This company will be out of business within 5 years and that 25 year warranty will be useless…

highly recommended
5

Would highly recommend this bed for a good nights sleep. No back aches in the morning and no pressure points.

Dreams really do come true !
5

Best purchase I’ve ever made. The most supportive and cloud like bed in the world. I do not want to get up in the mornings. I researched beds for a few months and am delighted I finally chose the Botanical Bliss. Great company to work with and fast shipping. Easy assembly of bed. No smells and the softest wool filled cover. I give this bed and company service the highest rating because you are truly dealing with luxury here in all respects!

FINALLY! THIS IS WHAT RESTFUL SLEEP IS!!
5

I’ve been elated since night one sleeping in my new mattress. I’d recommend this to anyone that really wants to sleep sound! I didn’t have to make any as adjustments to my bed at all. It’s nice to know I can, if i ever need to. LOVE LOVE LOVE MY PLUSH BED!!! It’s even easier to make your bed with these mattresses too. Can’t say enough about my bed. Everything I’ve been wanting

Nice Mattress
5

Fast delivery. Well packaged. Easy setup. Very comfortable mattress.

Excellent Mattress
5

We’ve never bought such a high dollar item sight unseen, but we’re very glad we did! We’ve slept on our new organic latex mattress for 2 weeks now and it’s been wonderful. The medium firmness was a shot in the dark, but we’re so glad we went with that one. It’s a different feel than the firmer mattress we had for 10 years—it feels a lot softer—but the amount of support is exceptional. We wake up pain free and we’ll rested every morning. Best part: nontoxic, organic, and very well made. We’re very happy and satisfied with our new Plushbeds latex mattress!

Sleep like a baby
5

Sleep like a baby

High quality; not for side sleepers; unresponsive customer service
3

I bought a “super plush” Plushbed a few years ago. As a side-sleeper it was the perfect bed. I recently ordered another one for a second residence. Although they didn’t have the super soft one- I ordered the softest they had, which is actually a medium firm. The bed is beautiful and well constructed, all natural, no odor. BUT, I wake up stiff and sore on it because I side-sleep. I weigh 185 lbs. My problem is that I have called them several times for a return, and each time they tell me someone will call me to arrange the return, and no one ever does. It has been nearly five months, and I’m stuck with a bed that I do not sleep well on. Very disappointed with the utter lack of customer service from this company. It appears they do not honor their 100 night guarantee.

Our Search Is Over
5

The bed had no odor. It sleeps very cool. Little motion transfer.We sleep soundly. It has given me pain relief for my aching joints. The bonus latex pillows that came with it, give great relief for neck pain. The box spring is easy to put together, very strong. The free sheets and mattress pad protector is very nice.

Customer service is extremely poor.
2

I purchased a botanical bliss split queen. pictures on the website show a bed with separate firmnesses incased in a single covering. My bed arrived and it was 2 completely separate mattresses. Yes basically 2 twins side by side. When I looked at the layers inside some were marked as to the firmness they were while others were not so I was not certain as to what firmnesses we actually received. My husband’ side was too firm so I requested a replacement layer. I had to pay a deposit of 150.00 and I had to find and pay for boxes to ship the layers we did not want. When the replacement layers arrived they were both to be soft but they looked different (hole pattern was different ) and they were not marked as to the firmness so again we were not certain of what we had. They also looked as they were not new. We also received free sheets and a mattress protector. They were split halfway down. I have a heated and cooled topper that I use and those sheets would not work. I emailed customer service to see if I could exchange the split sheet and mattress protector for a traditional queen. The first response I received was in broken English. I called to see if I could get assistance and when I asked for the exchange she asked if they had been used and I told her no. I told her I had opened them to see what “split head queen sheet” meant and once I saw the sheet was split in two I put it back in the package. I assured her it touched nothing but the brand new bed they had just sent. she wanted pictures to prove they were in proper condition. (I just spent 2500.00 with the company) I gave up on that. After thinking about the poor attention to detail and customer service I decided this was not a company I wanted to work with long term so I asked to return the mattress. I was sent an email with instructions. When I called to clarify a few things I was given instructions that differed from what were emailed. I was also told that I would be charged 99.00 for the sheets because I was keeping the pillow and I could not break up the set. The pillow I bought was not a part of the promotional bundle but they didn’t bother to check before calling me. again no attention to detail. Also I was told I could not return the base that I paid 300.00 for. It was made from 50.00 worth of lumber and was not a good value. I spent 70.00 on boxes tape and plastic sheeting. It is impossible to use the boxes they sent the mattress in because they vacuum pack the mattress to half it’s size. The bed was ok but I was not in love like I hoped I would be for 2500.00 My advice is find another company that has better customer service its not worth it.

Perfect
5

I ordered the 9 inch twin XL botanical bliss latex mattress. I’ve had it for about a week now and absolutely love it. Came packaged in a heavy duty box with two pillows, sheets and mattress protector. You will not go wrong with this mattress. Organics are the best! Since we all spend most of our time in bed it’s best to go with the healthiest materials. No odors or fumes and an exceptionally comfortable sleeping experience. Thanks PlushBeds

Great nights sleep
5

Just experienced the first night on the bed and it was amazing. I didn’t want to get out of bed. I wasn’t sure about the pillows, but they were amazing also!

My plush bed
5

The bed is amazing. It’s soft yet ferm with plenty of support. Best bed I’ve ever purchased.

Like sleeping on a cloud
5

Two weeks into sleeping on my new botanical bliss 9in and so far I’m loving it. It might be a tad too soft so I’ll probably try moving the layers around a bit but I’m so happy I went with Plushbeds. I researched beds for hours on end and almost purchased two other beds, my finger hovering above the purchase button.. but something told me to keep looking and thank the gods I came across Plushbeds. I love that I can unzip my mattress and see what’s inside. It’s so cool to know that the place I spend 1/3rd of my time isn’t filled with toxic glues and other weird stuff. I even received a set of Uber comfy sheets and two shredded Latex pillows that make my cloud bed even fluffier and plush. The bed was more expensive than others I was looking at but i believe it’s 100% worth the money and I don’t feel cheated or ripped off. The quality is there. Plus it’s 100% organic! Simply love it! Thanks for making a product I feel great about supporting.

Comfortable and love knowing l
4

Comfortable and love knowing l am sleeping on a clean and safe mattress!

I Love my Botanical Bliss!
5

Love it. Really helps my back. I like firm and my husband soft. We are both happy since it is customized.

Great service and a fantastic product
5

My wife wanted to purchase a Plushbeds mattress because she is concerned about chemicals out-gassing from other types of mattresses. She inadvertently ordered the wrong size of mattress. Plushbeds customer service people did not charge us for returning incorrect mattresses and credited the purchase against the purchase of the correct mattress. They made sure we got what we wanted and the mattresses themselves are incredible. We are using two twins for a daybed that converts into a king size bed in our guest room. The mattresses are incredibly comfortable and the fact that they are greenguard certified gives our family peace of mind about chemical exposure. I highly recommend Plushbeds both for their commitment to excellent customer service and because they make a fantastic product.

Plush bed and adjustable bed
5

Love it

No more aches and pains!
5

No more aches and pains!

Comfortable
5

Comfortable

A little soft.
4

Wish I would have gotten the firm choice. I do like the bed, just like something a bit more firm. Seems very quality. Think I have a little less back pain in the AM.

Almost perfect
4

Almost perfect

So worth it!
5

It is perfect for sleeping-just the right amount of firmness for great support and softness for comfort, cool while sleeping, no odors.

Lasted about 14 months. Very, very Disappointed!
1

We bought a botanical bliss mattress a year and a half ago. We loved it for the first 14 months: firm comfort (hubby, 192 lbs and I, 135 lbs, and are both side sleepers), good temperature regulation (I’m a hot sleeper), great motion transference control (hubby is a night kicker!,) and no off-gassing. But about 3 months ago I started waking up multiple times a night. I realized that I was uncomfortable so I kept having to change sides – a lot! As the months progressed, I was waking up with burning pain at my pressure points in the hips and shoulders. And now, I just don’t get to sleep period on this mattress period so now I sleep in the guest bedroom (alone)… And this after purchasing an expensive mattress. Now we are, once again, on the search for a great mattress that actually will last for a few years. So frustrated!! I’d keep looking…

More Customer Reviews

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Best Night's Sleep Ever
5

It is not uncommon to wake up in the morning and be in the same position we fell asleep in. The new problem is the ocassional body ache that comes with not moving! My wife and I are primarily side sleepers where this bed supports every inch of our body from head to toe regardless the position we fall asleep in! Thank You!

Amazing bed
5

This matters is so amazing. I literally can’t get out of bed because the mattress is so comfortable

So far so good
5

At this point I’m very happy with my purchase. My morning aches and pains are pretty much non existent.

Dreamcloud
1

Had the mattress a few months had to put memory foam topper on husband has spondylolisthesis and still gets no refief

Greatest Matress Ever Owned
5

I purchased this mattress for my 79 year old mother that has been dealing with chronic back pain for months. She now gets a great night’s sleep and no more back pain.

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Plushbeds

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