Puffy Mattress Reviews

Wow you can rest assured this is a quality investment you will be telling your friends and family about

Back and legs hurt with my old mattress, but with my Puffy problems gone. Best and most comfortable mattress.

This Puffy mattress has really changed the way we fell in the mornings. My husband no longer wakes up with a stiff back. I am now waking up with a full night of straight sleep and it honestly makes a remarkable difference while I am at work all day. Never actually knew how terrible our traditional mattress was until we bought a Puffy.

I get great sleep every night with this mattress. This is actually like sleeping on a cloud. You know when you’re excited to go on vacation because you’re thinking about staying at a fancy hotel with the really nice bed? Well it’s like that only better. You get to sleep on it every night! And it makes going to work easier because there’s no tossing and turning. It’s soft so easy to relax. Taking it out of package was easy too. The box is nice because the mattress fits in it. And when I got mine, a pillow was included in it. And well my dog loves sleeping in my room. Sometimes he wants to sleep in bed, but he also uses the included pillow as a luxury pet bed. It’s amazing.

I was unhappy with my mattress and it took me 10 days to hear back from the company regarding my return. When i finally did get a return email it just sent me to fill out a return form on their website, upon completeing the form i was informed i would be hearing from someone about picking up the mattress. It has been two weeks and i have heard nothing. I have called twice a day for two weeks and have not been able to reach a single live person. The mattress is just sitting in my house taking up space and I have no idea what to do with it. Strongly recommend not falling for their “101 night trial”

ORIGINAL PUFFY IS THE BEST MATTRESS I HAVE EVER HAD!!! It is literally like sleeping on a cloud. Soooo happy with it!

Live had a bad back for more than 15 years and a lifetime of of other injuries that always made sleeping through the night a major problem. I’ve tried every kind of mattress out there but after a few weeks to a few months the support disappears or everything goes back to being painful. I read everything I could find on Puffy mattresses and didn’t know what to think but the 101 night free sleep guarantee decided it for me. If I didn’t like it by then I would never like it. The mattress was the most expensive thing I’ve bought in years and I held my breath until it got here and we got it on the bed. It only took one nights sleep for me to forget whatever doubts I had and worries over the cost. That was the first morning in 12 years I did not wake up with a back ache or aches of any kind. Puffy mattresses to the rescue!

Worth every penny. I had never slept on a foam mattress before so I had to get used to it the first few nights. This Puffy mattress has a different feel and support compared to my old mattress that was little slumpy. The last 2 weeks have been great, the new mattress is perfect. I have had no issues with it retaining body heat or sweating at nights.

Best nights sleep ever!!!!!! Thank you!!! Recommending Peggy to everyone we know!!!!

Better than any 5 star hotel mattress I have slept on. Very good customer service both on chat and over the phone. Customer service was very knowledgeable while answering all my questions. Mattress comes with nice soft beautiful cover.

Excellent mattress. I also got the foundation base for inside an existing bed frame. Very comfortable, easy to assemble, hassle free. Highly recommend!

I bought the Royal Mattress. The firmness of the mattress is comfortable. The problem is i am a hot sleeper, and the mattress retains heat. I did not have a single night of good sleep. When i emailed customer service i get a response they will reach out in 72 hrs it has been two month and is still pending. No phone calls can be done to customer service. I do not recommend it to anyone who wants to sleep cool.

We’ve had the Puffy Lux mattress for 2 weeks now. We have really noticed a difference in our sleep and how we feel in the morning. A great mattress.

I cannot recommend Puffy highly enough, both in customer service and in the superiority of my mattress topper (soft, Q size). Customer service support was wonderful in resolving an issue quickly and with understanding, and I’m now enjoying an amazing mattress topper. It is not cumbersome, nor was there any type of gas-off odor that can accompany memory foam. I have purchased toppers in the range upwards of $800; these by Puffy are superior to any others I have tried. The cover which accompanies is perfect for keeping it clean; indeed there isn’t an issue with heat (I tend to get warm during sleep and this didn’t exacerbate a thing) and the amount of cushion is just right, not too plushy but definitely adds softness to a pillowtop mattress which didn’t offer cushion for the spine. I notice that the topper is supportive regardless of back or side sleeping (*not a stomach sleeper). Also ordered sheets, excited to try them, and the pillow I ordered does provide neck support. Overall, the topper and the customer service are what makes Puffy a definite 5 star company and I will recommend to anyone who asks. Easy to remember, just look at the sky…see even one cloud, remember Puffy. Sleep and self-care are so incredibly vital. This is a company I trust with those enormous investments in my health. A+. Thank you to the team at Puffy. I’m blessed to have found your product and your staff; what a great combination!

I received this King size mattress about a month ago and to my surprise, it has a beautiful soft quilted cover with clouds on it. I would consider this a firm plush because it has a nice soft feel to my body when I first get on the bed but it holds my weight nicely in place so I do not sink in. It a mattress in a box done right.

It is the best decision I have made ever. Great firmness and does not get too hot. Feel very supported all time. Especially if you are sleeping with someone on the same bed, this mattress is the best choice. It does not sink or slop to one side.

It gets very humid here in Miami, this bed works good for this place. Good for my back also.

The Puffy mattress sure lives up to its reputation. Both my husband and I fall asleep quickly and stay asleep. Love, love, love it!

It took us a little while to get used to our Puffy Lux, but now we can both sleep comfortably together and wake up feeling really good. Many of our pain issues have gone away and we are very pleased. We no longer dread going to bed!

Comfortable from day 1. No break-in time needed, I’m so pleased with my puffy mattress. They only problem is that I’m always in it! I prefer it over my expensive couch and chairs. I read, write, draw, watch Television, and play video games in it! Wish I purchased a puffy mattress in the past because my other expensive mattresses had me waking up all stiff and sore. Thank you puffy mattress I wish I could afford to buy more pillows, covers, and sheets from you guys. However, honestly if I did, I probably use that money to buy another puffy mattress to put in another room, haha!

This mattress is pretty average for the price. There are no wow factors to sleeping on it – it is a decent mattress. I was really disappointed with the pillows as they feel like you are sleeping on soft legos – you can feel every bump of the shredded memory foam within. I thought we were getting a good deal with the whole package but not so much. I did contact customer service to see if this was a one off issue; they kindly informed me to seek out a memory foam pillow from other retailers as their pillows are made this way. If this is the best deal vs comparable mattress companies then go for it, but if you’re torn, then note that it isn’t worth the extra money. I really wish my experience was better – I was so excited!

Amazing and comfortable mattress. It is on the firmer side but I work in construction and the support is really good for my back.

Support feels like a high-end foam, but sleeping on it doesn’t make you hot like all the others I’ve been on! Great job Puffy!

Ok, so I usually like to fall asleep relaxing on my bed, for years I would always have a hard time doing that with my old one. Would be flipping over side to side and struggling for an hour before knocking out, I would even time it some times and check the clock to see how long I have actually been up. From the first day have owned this mattress I have not had a single problem falling asleep, actually as soon as I get in I’m gone in a few mins. This has helped me have less anxiety and more energy when I wake up, I’m convinced this mattress is the best ever.

My husband and I are just loving our Puffy Lux! It is so comfortable and it sure helps with pressure points! I would highly recommend! Great night sleep! We ordered the sheets as well and they are so soft!

I have had my Puffy mattress a little over a month now! I sleep like a dream and love that the mattress reads my body. I wake up pain free and refreshed each morning! Thank you!!

My new Puffy Lux arrived exactly when they said it would and was very easy to set up. It expanded very quickly and within about 20 minutes I was lying down on the most comfortable mattress in the world! It is so much better than my old mattress and the best I have ever experienced. This mattress is top quality! I highly recommend it. You won’t regret it.

This mattress is so hot to sleep on! Wake up sweating every night, haven’t slept on this mattress in over a year. Don’t waist your money!! Also not comfortable. Would have returned but how am I supposed to do that!!!

I have not slept in a bed in years. Last night I had 6.5 hours of sleep on my new Puffy. It is the most comfortable mattress I have ever slept upon. I was able to walk with my walker after I got up with very little pain.This may be my miracle. PB

I waited purposely a couple months to give a better review. I was sleeping on a similar mattress and was very uncomfortable. I would always wake with a back ache and found it difficult to even roll over during the night. I researched mattresses and found the Puffy, thank God. This has been the best mattress I have ever slept on. I no longer have back pain, roll over easily and wake refreshed and am able to get right out of bed without any pain at all. Thank you Puffy, I will recommend you to everyone I know. It’s finally great to get a good nights sleep.

After having my last mattress cave in on me after almost a year of owning it, I did some research and found an exceptional mattress. I have been sleeping 10 times better since owning this one. Perfect amount of support.

I love this mattress so much! I was super skeptical about buying a mattress without testing it out first, but this was soooo worth it! It is beyond comfortable and exactly what I was looking for!

As many people, we were truly hesitant to purchase without trying but once I convinced my husband that it could be returned without risk, he agreed. I’m so happy we took the chance. We LOVE our Puffy. I can even sleep on my back now without pillows stacked under my knees. Believe me, take the chance. I’m sure it will be as puffy good for you as it is for us. If not, no risk, return it.

We have been looking for a new mattress and we’re a bit skeptical about purchasing one that came in a box..boy were we wrong!! This mattress is so comfortable but most importantly it is dense enough that when your partner rolls over or moves, you cannot feel it on your side…this is a huge plus for a good night sleep… thank you puffy mattress!! We could not be happier!!

Customer service was top notch but the mattress did not meet my expectations in relieving back pain.

The Puffy matttess is truly like being on a cloud. It is so soft and plush. And you just feel like your in heaven. The mattress however did not work for me long term and I returned it (by donating it at a thrift store). Puffy immediately refunded my account. Even though the mattress didn’t work for me personally, it is an extremely durable well made a comfortable mattress and their customer service and return policy are simply unparalleled. I would still recommend this product to anyone. What do you have to lose?!!?

My wife and I are large in size and have had a difficult time finding a mattress that works for both of us. She would always complain that the mattress trapped too much heat or that her back hurt in the morning. She hated staying in bed. Now she hates to get up. We’ve had the mattress for around 2 weeks and she’s only been hot 2 times and no back pain. I’m a very large man and have had back issues for a while but not with this mattress. I’ve been getting the best sleep ever. I researched 10 other mattresses and yours came out on top. The price is reasonable too. Thank you for making a mattress we both can sleep on. My wife loves it so much she talked 3 people at our vet’s office to check it out!!!

Described perfectly. Moved into our new apartment and this bed was a real blessing. I’ve been sleeping like a baby on this thing, and the foundation works perfect.

Puffy mattress is a great mattress for whatever side suits your sleep best! Puffy lets me sleep on my stomach, back, and side without any problems. Many mattresses that I’ve tried are great for back and side sleeping, but Puffy works great when I inadvertently end up sleeping on my stomach. No joint, hip, and back pain at anytime! Love my Puffy! It’s doggone good!

We had trouble getting to (and staying) asleep so we tried a Puffy Lux. Oh myyyy, no more problems! We love it so much at our condo that we are buying a second one for the house. BTW, the dogs love it too!

Purchased Puffy Lux King Size Mattress and after 3 months of use, the mattress becomes so soft and doesn’t give any support to lower back. I started having severe back issues because of this mattress. Moreover this company is a fraud one, they don’t post any negative reviews on their website. People like me get fooled by looking at all 5 star ratings. Never ever purchase mattress from puffy.

Lovely!!

We expected it to be bigger. It looks like an air mattress. We’re trying to get used to the smaller bed overall, but it’s been challenging. It’s also hot. I thought it would keep us cool, but that hasn’t been the case. We plan to give it more time before making any final decision.

Love,our mattress

I love this bed. If you want to step up your sleep game. I would highly suggest investing in a Puffy mattress.

ORIGINAL PUFFY IS THE BEST MATTRESS I HAVE EVER HAD!!! It is literally like sleeping on a cloud. Soooo happy with it!

Bad Customer Service they don’t answer phone calls or emails, I was out of the town due to illness and death of relative and when i come back i got the chance to sleep on the mattress, i realized my back pain is back. Puffy”s customers service refuses to exchange or refund my money. Think twice before you purchase. I’m not sure how they got 5 stars only. i hope they posts all reviews. Proof of purchase can be found with my email address. If this review wouldn’t post, the 5 stars rate for this company is not accurate and might be controlled by the company.

The service and mattress were everything Puffy said it would be. Extremely comfortable.

This is being returned. This mattress is hard and unsupportive. I’ve woken up with low back and neck pain daily. At least the returns process has been easy so far so I guess there isn’t much risk.

We are more than pleased with our purchase. We moved and had to buy a queen size after having two twins put together for 23 years. I was afraid I would be disturbed by my husband getting in and out of the bed at night. It is like sleeping by myself. I am sleeping for the first time in years. I have fibromyalgia and am amazed the difference this bed makes. Asked what it feels like and I have replied, “it feels like nothing…like I am sleeping on air.”Thank you Puffy.

As a customer with fibromyalgia, and problems with my knees and back I couldn’t have invested in a better mattress than Puffy! I was a little hesitant before ordering because I couldn’t fathom that a mattress in a box would be ideal. But, I decided to take a chance and I did! And let me tell you i am so happy with my mattress I wake up with no back pain or any pain I wake up refreshed and energized it has been a life saver . Totally satisfied with the mattress , the pillow, and the bed frame . 5 stars all the way. Thank you Puffy for giving me the best sleeping nights

We love this mattress!!! It’s so comfortable and so much support. My husband has nerve damage and sleep is hard to come by, he sleeps better in this bed than any other we have had. We love the soft sheets and my husband won’t sleep with our the body pillow. We bought the sheets for our boys too. We are saving to get them puffy mattresses. Our 12 year old golden loves it so much she won’t move for me to make the bed if she is napping!

I have slept on the Puffy Lux for 90 days. I am a back/side sleeper and found it not to be as comfortable as I had expected from the reviews. For me, it is a bit better for side sleeping than back sleeping. If I lay on my back for too long, my lower back starts to ache (it has not helped with my back issues or with sleeping longer at a time as I had hoped). I am keeping the mattress but will get a mattress topper for the added comfort.

It’s basically what we thought it would be. A feature we like is that we don’t feel movement from each other in the bed!

I loved the bed I had but my fur babies were not leaving me enough room to sleep!! So HAD TO HAVE A KING!! I was fearful ……but this PUFFY is as comfortable or more comfortable as the bed I had !!!! I am so impressed would never have thought a bed could be this comfortable!! I never get up with aches or pains due to the pressure point sensitivities of this bed!! EXACTLY what I wanted !! And of course the fur babies are very happy as well!! WE ALL LOVE this bed!!!!!!

The matress is very comfortable. We’re both sleeping much better.

I was weary to order a bed online but with some research I took a leap of faith with the puffy lux. I figured with the money back guarantee, I felt I had a little safety net if there was any regret. However, there is no regret! I truly love this bed. I have arthritis and this bed is the perfect balance. It forms to my body with a nice mix of soft but firm.

I bought a new mattress two years ago but was already having issues with it losing support. My back pain was horrible from the lack of support …It was so uncomfortable that I have been sleeping on my couch. I decided to give the puffy mattress a try and I am glad that I did. The back pain is now gone because of the Puffy mattress. Thank you

Boy this is fantastic! Just like sleeping on a cloud and the pillow is divine, supporting my neck perfectly! Regretfully my dog may love them both more than myself because he literally sleeps in my bed like a human with his head on the pillow!

The special memory foam is fast enough and it may be cooler than standard memory foam, however I still find it a bit warm. It’s also too soft for my taste. I sink a bit too much for my weight ~155 lbs. It feels like puffy-marshmallow.

The most comfortable mattress I’ve ever owned in 40 plus years. I would suggest it to anyone. Now for some pillows!

Perfect find for both me and my husband. We both struggle with back and neck pain and are now sleeping much better.

I sleep so much better now that I have this mattress, and I love the pillow as well.

We purchased a second puffy mattress for our master bedroom. We selected the Luxe hybrid queen and it took about 30 days for it to fill out and get firmer. Now it is perfect and my husband and I sleep incredibly well with fewer aches and pains. Our first Puffy in another home continues to be amazing and is a firmer sleeping experience.

After hours of research I came across Puffy, I was hesitant at first, but the 101 days free sleep trial won over. I bought my mattress in October and I have to say – “best sleep in a while”. Im a Special Needs High School Teacher and I need a restful night sleep if I’m gonna bring my A game to the classroom. Puffy really has been a game changer. I will definitely look into other products by Puffy.

I am a side sleeper with back/neck pain. However, I love sleeping on my Puffy mattress! I wake up more rested and without the aching pain that used to bother me. The mattress inflated quickly and did not have any odor. I just wish they made Puffy pillows, too

Fast delivery and extremely comfortable. Highly recommended.

Mattress comforts to body, excellent support We’ve only had the mattress for 2 weeks, but are very happy so far

This mattress has really helped with my back pain , never slept better in my life, love my mattress

Before we bought the Puffy Lux mattress, I had trouble sleeping all night through. I have back and hip pain and would awaken most nights in terrible pain to toss and turn a while before falling back to sleep. Since the Puffy Lux, I have slept soundly almost every night as has my Husband. On top of the comfort, it seems as though my Husband’s snoring has been reduced. A nice bonus. A great investment. One of our friends even bought the Puffy after hearing how much we loved it.

Because of health problems, I could not sleep on the mattress (Puffy Lux) right away, but my husband did. But after 2-3 weeks my husband told me that it wasn’t firm enough. Eventually I felt good enough to go upstairs into our bedroom but I too was disappointed. I am a side sleeper but also suffer from serious osteoarthritis in my hips and back and in addition I have MS which causes me mobility problems at times.

This mattress provides the best sleep ever. It contours to you and your partners body shape, provides the right support and give to eliminate sore spots and discomfort, and is easy to handle. We had another type of mattress that was so heavy, you had a very difficult time putting sheets, but the Puffy is so functional, in so many ways, as to earn a 5 star rating.

It took a few nights to adjust to the difference between my old mattress and my new Puffy. But, now that my body has adjusted, I’m sleeping better than I have in a long time.

I was waking up several times throughout the night, but now I am not. Very comfortable.

I have a bad back, and have tried many mattresses, toppers, almost anything to get a good nights rest. Until now, I haven’t had much success. I used to wake up sore from sleeping. Now, I’m starting to remember what a good sleep feels like. Thanks for such a great mattress, and competitive pricing too!

I was skeptical of this mattress before trying. We have had it nearly 3 months now and I cannot say enough about this mattress. We get a wonderful night sleep and our achy bodies are not so achy any more ! I never thought I would be one to say it but WE LOVE OUR PUFFY !!!! This is our third mattress in 10 years. We finally found the one we were looking for !!!!

I checked everywhere when it was time for a new bed. I’m 6’5” 330lbs former high school and college athlete. Wife is also a former athlete and is a foot shorter than me. My friends swore of there $5k mattress and I thought for sure I’d have to pay that for someone my size. Anyhow I did the research and saw other reviews. The wife and I love our puffy! Just over $2k! I even let my friend try it and he said it’s too close to compare. Felt like a win to me. Take it from someone with previous knee, back, and abdomen surgeries. With those you get sore and having a good mattress is a difference maker- I’m now sleeping 6-8 hours and it’s much better sleep too. Not waking up sore at all.

Beat night’s sleep in years!

Our puffy mattress was delivered on time and the quality is outstanding. It offers a wonderful nights sleep!

We have been using the Puffy Lux since March 2019. I can sleep on my stomach and back and it is very comfortable. However, both the wife and I are ovens. The mattress feels cold where our bodies do not touch so I can move around a bit to find cold spots but it does not take long for the foam to pick up my heat and retain it. I have not made up my mind yet on whether to keep it or not. Internet review searches show this mattress to be the best and to control heat but I am not seeing it. My wife too has experienced it mattress being hot under her. She is a side and back sleeper and has a light frame. She said she has increased body pain on this mattress so again, we are not sure if we will stay with this or not. Our last mattress was a sleep number bed. Don’t get one of those. They sag over time in your torso area. Bad for the back. Those are simply air mattresses in a mattress cover. We are considering the EightSleep Pod but the electronics for that mattress are limited to one year. Kind of leary of a company that does not stand by a part of their mattress. The electronics is the big selling point. We will see…

Cannot speak to anyone regarding missing half of shipment. One tracking number for two packages, only one delivered and company form letter said all delivered. Over 72 hour wait by email for response from company and still waiting.

It took us a little while to get used to our Puffy Lux, but now we can both sleep comfortably together and wake up feeling really good. Many of our pain issues have gone away and we are very pleased. We no longer dread going to bed!

I have to return my mattress because my wife used to sleep on very firm mattress and the cloud mattress was to soft for her, costumer service was excellent so effective and courteous, solving my return so promptly and easy way! Thank you

Was not sure when I removed it and laid on it the first time… My first thought was oh God how do I send this thing back!. The next morning I was texting all my friends about this mattress I got it now

Was considering Purple at first until I saw the You Tube video on the Puffy Mattress which I recommend people view. This mattress is so comfortable, supportive and good for people with back problems. The best part is there’s a lifetime guarantee! We were so pleased that we ordered a second one for our guest room. Don’t put off owning the best theropudic, comfortable mattress you’ll ever own. Thank You Putty!

I am very pleased with my mattress one of the best night sleep I’ve had in a long time would recommend to anyone looking to better there quality of sleep.

Puffy has made the best 4 weeks of sleep ever!

I have had my Puffy mattress a little over a month now! I sleep like a dream and love that the mattress reads my body. I wake up pain free and refreshed each morning! Thank you!!

I wanted to purchase a Puffy, and wanted to get a credit approval and after no reply sent an email to was I thought was customer service and was told to call the credit company, which is what I did and got a foreign service rep who barely spoke English and was told she had no record of my e-mail. I believe this is probably a great Mattress, but Ill never know because of the barriers. Im going to go to a local store where I can talk to someone and get the kind of Service that says we want your business. I know this review will never make it to the reviews on line but I gave my opinion

I think the mattress is very comfortable, my neck pain has completely disappeared. However I am a back sleeper and I can’t sleep very well due to getting extremely hot and sweaty. Hopefully this will get better cause it’s very difficult to get any sleep when you feel so hot/cold. I also Love that we can get in and out of bed without disturbing each other. Its amazing. Our old bed squeeked and bounced when one of us even moved or adjusted.

Having never ordered a mattress online before we decided to take a chance. The reviews we read were excellent. The deal with 101 night free trial was perfect. The price was in line with all the local retailers so what the heck right? Good news! we love our new king size Puffy. The first day it arrived I took a nap on it and slept better than ever. My wife and I highly recommend this mattress!

Time purchase was easy, the delivery was quick, tine installation was simple but the mattress so far too soft for me. I expected it to be firmer and its not, if you like soft and sinkable this maybe the mattress for you. I found that changing positions during the nigiht difficult due to the softness. I’ve yet decided to return yet but getting close.

Unbelievably comfort. Bought this for my disabled daughter she is in heaven. Old mattress was pillow top innerspring There is no comparison worth every penny of the price. My daughter use to roll around trying to g some relief from the pain fell out of bed several time. Now she sleeps like a baby. doesn’t move all night. No snoring or breathing issues at all. Need to find some new pillows to match the Puffy. Thanks so much Puffy team.

I had no idea a mattress could feel this comfortable. I’m a believer in foam mattresses now! Customer service is great too.

As many people, we were truly hesitant to purchase without trying but once I convinced my husband that it could be returned without risk, he agreed. I’m so happy we took the chance. We LOVE our Puffy. I can even sleep on my back now without pillows stacked under my knees. Believe me, take the chance. I’m sure it will be as puffy good for you as it is for us. If not, no risk, return it.