Purple Mattress Reviews

Updated: 
March 04, 2023

+1.6x better cooling
+/- lasting support
+/- expense

Overview

Purple

Purple Mattress Reviews

Purple®, a popular mattress-in-a-box firm, is making waves with its responsive purple polymer. Supportive and cradling, the Purple Gel Grid used in their beds is also cooled by air channels. They are categorised as medium firmness, which is ideal for side sleepers because it is between the very firm and very soft extremes of the firmness spectrum. While the texture of this mattress appeals to some, others may prefer something more conventional.

 

 

Overall Rating

9.1

/10

Customer Ratings
satisfied customer icon
Customer Satisfaction
9
/10
Price Value
9.1
/10
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No Back Pain
9
/10
price icon
Price
$599-$5198
trial period icon
Trial Period
100 Day
longevity icon
Longevity
9.3
/10
support icon
Support
8.9
/10
softness icon
Softness
8.9
/10
motion transfer icon
No Motion Transfer
9.1
/10
odor icon
No Odor on Delivery
9.2
/10
cooling icon
Good for Hot Sleepers
9.3
/10
couple icon
Sex / Bounce
9.1
/10
weight icon
Good for Heavy Folks
9
/10
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Silence
9
/10
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Warranty
8.7
/10
Verified Brand
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Purple

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Purple’s Specifics

When it comes to bed-in-a-box options, Purple® is among the most ground-breaking options available today. The top layer of their mattresses, made of a unique gel polymer, is designed to relieve pressure without getting too hot. Customers have a generally positive opinion of Purple beds. While many modern mattress manufacturers use foam in their comfort layers, there are still manufacturers who choose to stick with the tried-and-true.

Quality of Materials

There are currently five mattress collections available from Purple: the Original Purple Mattress, the Purple Plus, the Purple Hybrid, the Purple Hybrid Premier (also known as the Purple 3, and the Purple 4) and the brand new Purple Child Mattresses. We’ll discuss all of their possibilities now that they’re adults. Purple’s claim to fame is the inclusion of their proprietary purple polymer (Purple Grid) in each of their mattresses. This mesh not only helps to keep the bed cool, but it also gives excellent pressure point relief.

The Original Purple Bed has the following layers:

Layer 1: The Purple Grid’s air channels are nicely complemented by the SoftFlex Cover, which is constructed of a stretchy and soft knit fabric that is breathable.

Layer 2: Is 2 inches of purple polymer that is very flexible. Because of its unique grid pattern, air is constantly moving through the Purple Grid, making it an excellent choice for those who want a cool sleep surface.

Layer 3: 3.5″ of transition foam made of polyurethane. Adding this extra cushion helps support the body and reduce stress in specific areas.

Layer 4: 4 inches of poly foam foundation support. This layer distributes the mattress’s support evenly.

The following selection is also of a similar style, but with more padding for comfort. The Purple Plus Mattress, which reduces stress, includes the following components:

Layer 1: Like the Original, it begins with the SoftFlex Cover, which provides a stretchy, soft feel that is also breathable, allowing air to circulate and heat to escape.

Layer 2: A 2-inch layer of the Purple Grid’s hyper-elastic polymer moves air through the mattress and relieves pressure in a big way.

Layer 3: A 2″ thick layer of high-quality comfort foam adds even more support and comfort while also reducing stress on sensitive areas. It reacts quickly to maintain a steady, comfortable cushioning.

Layer 4: A supporting and pressure-relieving flare is created by 3.5 inches of polyurethane transition foam, which response swiftly to the body.

Layer 5: The last layer is a 4-inch layer of poly foam that acts as a supportive basis for the mattress and helps alleviate pressure on the body.

Both the Purple Hybrid and the Premier feature pocketed coils beneath their elastic purple polymers, setting them apart from the Original and the Plus. This allows for a higher level of opulence while still allowing for a cool night’s sleep. What you’ll find inside a Purple Hybrid:

Layer 1: The StretchMax Cover offers even more stretch and breathability, allowing sleepers to fully benefit from the Purple Grid’s support and ventilation.

Layer 2: Is 2 inches of purple polymer that is very flexible. The Purple Grid is constructed using a design that increases ventilation and a temperature-neutral substance. When released, its intrinsic softness and “squishiness” allow it to rapidly return to its former shape.

Layer 3: A thin layer of pressure-relieving polyurethane foam shields the polymer and holds the coil array in place.

Layer 4: 7.5 inches of independently-acting support coils hug the spine and provide for a comfortable night’s sleep in any posture.

Layer 5: The mattress is given structure by a second, thin layer of polyurethane foam, while the coils above continue to provide support.

Very similar to the Purple Hybrid, the Purple Hybrid Premier features a thicker layer of the gel polymer Purple Grid for increased pressure relief. To give you an idea of what you can expect from the Purple Hybrid Premier, these are some of the things that are included:

Layer 1: The Premium StretchMax Cover, which combines a supple, temperature-regulating fabric with a stretchy, ultra-breathable fabric, is the top layer.

Layer 2: For side sleepers, a 3″ or 4″ layer of Purple Grid pressure-relieving gel polymer will offer excellent relaxation for the hips and shoulders.

Layer 3: A thin layer of polyurethane foam acts as a transitional support and holds the lower layers in place.

Layer 4: 7.5-inch responsive support coils provide spinal support and adjust individually to reduce movement-related partner disturbance and ambient noise.

Layer 5: A fifth, thin polyurethane foam layer provides the mattress with its necessary structure and stability.

Overall Comfort

Some reviewers have noted that the Purple Mattress and other hybrid models have the most distinctive textures of all the mattresses they’ve tried. Yet, following a brief break-in period, the vast majority of purchasers are completely enamoured with this mattress, particularly because of the pressure reduction it provides in comparison to more

Firmness

Check out the graph I made up there. You’ll find that none of the Purple choices are particularly firm, so if that’s what you’re after, Purple might not be the best selection. Yet, if you sleep on your side, you should find what you need here. The majority of average and smaller sized sleepers can choose from these alternatives.

Back Pain Relief

Most people who suffer from back discomfort will find that these mattresses, with their wide range of firmness options, are a welcome relief. Those who sleep on their stomachs a lot or who are larger in stature may prefer a firmer mattress.

Cooling

These mattresses allow for lots of air movement thanks to their permeable covers and grid of purple polymer just beneath the surface.

Who Are Purple’s Mattresses Best For?

If you don’t like sleeping on a super firm mattress but are interested in trying out something new, the Original Purple Bed, Purple Plus, and Purple Hybrids are excellent options.

 

 

Frequently Asked Questions About Purple

Does the extra cost justify the purchase of a Purple bed?

 

After a brief adjustment period, most consumers report liking their Purple mattress, with many praising the pressure point alleviation provided by the mattress' patented gel Grid. Some consumers complained that the Purple mattress wasn't for them due to its high starting price compared to other online competitors and its unusual feel that took some getting used to.

 

Could you tell me if Purple mattresses are any good?

 

The Purple mattresses have gained a lot of attention because to their innovative gel Grid design and attention-grabbing marketing campaigns. Nonetheless, after a little re-examination, most clients are satisfied. Those that encountered problems either disliked using Purple's Grid technology or felt that the company's costs were too high for the kind of service they were offered.

 

The Purple Mattress: What's Wrong with It?

 

While Purple mattresses have had their share of controversy over the years, the most common complaints from dissatisfied customers are around the mattress sinking or indenting, the Purple GridTM causing pain, or a disagreement between the price and the quality of the mattress's feel.

 

Can you recommend a place to get a Purple bed?

 

Purple Mattresses are available for purchase on Purple.com and for in-store try-out at several retailers, including Mattress Firm.

 

How safe are Purple's mattresses for your health?

 

While most people say they have no trouble getting a good night's sleep, those who are allergic to synthetic materials may need to find another solution. What's within will help you make a wise choice, and here it is: The knit fabric of the purple cover is composed of 29% viscose, 67% polyester, and 4% lycra. The Purple GridTM used in the mattress's cover is manufactured from safe, non-toxic polymer. Foams meeting the CertiPUR-US® standard for volatile organic compound (VOC) emissions and foam components are used for the underlayers.

 

What's the most recommended Purple bed?

 

Because to its low starting price, the Original Purple mattress has quickly become a customer favourite. Nonetheless, the well-balanced feel of the Hybrid Premier gets the best reception, despite the exorbitant price, as some buyers have complained about the lack of support in the Original and the excessive firmness of the Hybrid.

 

Purple Customer Reviews

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So comfortable
5

After hauling this heavy thing up two flights of stairs, my back was killing me. I unpacked the mattress, laid down, and within 5 min, my back was feeling great! I have had the Purple mattress now for more than 2 weeks, and I’ve had wonderful sleep and zero back pain. I need a firm mattress for my lower back, but as I’ve gotten older, a traditional firm mattress hurts my shoulders and hips. The Purple supports my back while it forgives my pointy bits. I love it! Can’t recommend it enough!

Not impressed
1

First off, the king sized mattress does not fit on our king sized bed frame. It hangs off the foot of the bed and the slats show on the sides. Ridiculous. Never had this issue with any other bed. The waffle pattern feel isn’t exactly soft and comfy either. Still we gave it a try to see if we got amazing sleep. It wasn’t for us. I thought the returns process would be simple like Casper’s. I called and the wait was long so they called back. Then instead of processing the return then and there like Casper did, I had to get an email and submit a return form. And then we’ll see how the rest of the process goes. Also note that when you buy the mattress there is usually a free promo item. When you return the mattress, you cannot return the item so you are charged full price. There should be a note when you select the promo item to remind customers of this fact. I would have selected no gift. But I guess by being shady, Purple ensures if you hate the mattress, at least they sold you $130 sheets.

30+ days and counting
5

The mattress is very comfortable and it is great on my shoulders with little to no pressure points.

Amazingly soft & supportive in all the right places
5

I decided to take a chance and try the Purple mattress sight unseen and it didn’t disappoint! I’m mostly a side sleeper but will sleep on my back sometimes, too. I love the way it cradles my body but doesn’t feel too soft and supports my lower back when laying flat. I’ve already recommended it to several people looking for a new mattress! You guys are the best!

To the Pain
5

First off I am a disabled veteran with insomnia back neck and head problems. I am also overweight (6′ 280lb) because I am not capable of working out due to some of these problems. I also suffer from lack of sleep because of the pain induced when I laid down to sleep. I might get 2 hours of sleep a night if I was lucky due to the pain keeping me awake laying there the rest of the time. I have tried numerous beds including the Sleep Number, Tempur-pedic, Memory foam, and high quality pillow top spring mattresses to try to get some sleep but none of them worked. I received my Purple Mattress yesterday and my fiance and I set it up. I was actually hurting more than usual because the thing is so heavy so moving it around was not easy. Yes I should have gotten a friend to help but like most military vets I am stubborn. Anyway last night I was exhausted as usual and instead of forcing myself to stay up because I didn’t want the pain of sleep yet I went to bed at 1950. It felt amazing like I was laying there like I had before Afghanistan. I was asleep before 2000. I woke up once in the middle of the night, I think out of habit scanned the room to make sure everything was good including my fiance that I didn’t feel get into the bed so it didn’t wake me up which is crazy, then went right back to sleep. I woke up and looked at my phone for the time, it said 0515…… I was shocked…. I was not hurting…. I slept for 9 hours….. I stood up and still did not hurt. There is a little stiffness but that is it. I fed the cat and came in here to write this review. Thank you Purple for giving me some of my sanity, sleep, and life back. I bought the King size Purple Bed, Purple Platform Base, Purple Pillow, Purple Mattress Protector, Purple Sheets (slate gray), and the Purple Seat Cushion. That sounds like a large amount but, when you get it, you wish there was more ways you could fit Purple Comfort items into your life because they bring your comfort level to a new high whenever you use them.

Love the mattress
5

I generally have trouble falling asleep and staying asleep. I’ve haven’t had the mattress long but I have already noticed a difference. I used to sleep on a pillow top and this offers more support. I can tell in my lower back when I get up in the morning. I have already recommended an upgrade to family members.

Trust me
1

Almost 3 years ago my wife and I bought the Purple 3 at a Mattress Firm in Jacksonville, FL. Seemed like a nice bed at first. We also were sold on the Purple adjustable frame, and two Purple pillows (buy one get one half off). The lack of warranty support is very disappointing. The adjustable frame stopped working completely. The mattress sags over the sides of the bed on both sides of the bed. The mattress has dips in it. NO HELP THROUGH THE WARRANTY. Owing money on something that no longer works and no help through the warranty (10 year warranty) is a little unsettling. Several visits to chiropractors later and still dealing with pain and discomfort. I’m giving Mattress Firm and Purple Mattress two thumbs down. Very disappointed.

Still deciding
3

I am still deciding I fall asleep well but have been waking up with back pain pretty intense not sure if it’s the mattress or what yet

Amazed
5

Let me start by saying WOW. I have been sleeping on a Nectar mattress for a while. Every morning I would wake up to lower back pain that would go away after 30 minutes. I blamed this on being 51. The first night sleeping on the Purple I woke with no back pain. My wife had back surgery 2 and 1/2 years ago she says this is a game changer. My only regret is not ordering this sooner and not ordering the pillow. PSA the sheets are also amazing.

Honoring satisfaction guaranteed
5

Satisfaction guaranteed is a true statement for you guys!!! We sent a video showing a break down and you all were quick to rectify the situation!!! Very honorable, which is a rarity these days!!! Thank you!!!!

Loving My New Mattress
5

This past month I have been sleeping better than I have in years. I owe that to my new Purple Mattress. Now if I could only have a Purple Bladder, then I’d go from great to perfect! 🙂

Best mattress ever
5

OK I’ve had the purple platform, mattress and pillow for about a week now and I’m calling this experiment a big success. This mattress is w/out question the best mattress I’ve ever slept in. I sleep deeper w/ less waking up to roll over to my other side. I sleep in about an hour later than traditionally. It’s even got me taking naps people! It regains it’s original shape after you’re done laying in it so I suspect it’ll remain really comfortable for years. If you’re looking for a new mattress Purple is really a pleasure. I’ve ordered my son and his mother each a pillow. I’ve also ordered myself the seat cushion as well as the mattress protector and sheets. I’m now a huge purple fan.

I have enjoyed the mattress
4

I have enjoyed the mattress thus far and plan to keep it. The bottom sheet is great top sheet gets a bit bunched up and the pillow cases are too large for queen sized pillows. Generally positive review

A great night's sleep!
5

I’d had my old mattress for 15 years, and knew I needed an upgrade. I compared over a dozen different mattresses before going with Purple – the reason I selected Purple was because of its new and unique technology. I’m so glad I went with it – it’s so supportive and comfortable. My partner had trouble adjusting (side sleeper), but after about a week, he is well-adjusted and sleeps like a rock! The only issue I had is that the queen-sized mattress is definitely more than 100 lbs, but on the site, it’s advertised as being less than 100. It was *extremely* heavy, and difficult to move once it’s out of the case, but its level of comfort and support makes up for it all.

Hands down the best mattress.
5

Hands down the best mattress. If Purple contacted me and said I needed to pay $300 more to keep the mattress I would rather pay it than give it up. The best investment and purchase I’ve ever made. My partner says the same thing!!

Amazing!!
5

My husband and I had a tempurpedic and both of us suffered from back and hip pain during the night and when we woke up. Since getting the Purple Mattress we both sleep so much better. I wake up with no pain almost everyday and my husbands pain has diminished a lot but he has back problems, so it will likely never go away completely. I would and do recommend this bed to anyone and everyone. WWe love it and will eventually get the power base and pillows.

Best bed yet!
5

I haven’t been hot or woke up in pain since we bought this mattress. Very very happy about this purchase and totally recommend if you are tired of waking up sweaty or in pain!

Very comfortable.
5

So far, it’s been incredibly comfortable. I don’t wake up sore at all. I think I need to invest in the sheets, however, to get the full squish.

Happy I Finally Got It!!!!!
4

I waited forever knowing it was coming, but when it got here I was in heaven!!!! It was glorious! Thank you again for being so comfortable and supportive!

Purple review
5

Slightly firm but the softness feels luxurious

Great Sleep
5

I work 2 jobs, about 55 hours a week, and am on my feet 95% of that time. had lots of trouble sleeping thru the night until the Purple mattress came along. in 3 weeks, i have slept amazing. even slept thru my alarm 4 times!

At first i was skeptical but now I’m a believer
5

From start to finish everything was seamless and as promised. I am really loving my new purple bed and cannot wait to reap the reward of many years sleeping good. Thanks for inventing such a wonderful product.

Love!
5

By far the best mattress I’ve had and the customer service is excellent

Totally sunk in. So disappointed
2

I am very disappointed with my purple mattress. The areas of the bed where my husband and I sleep have completely sunk in and the center of the bed between us is very firm. This makes it uncomfortable to roll over and be near one another. We have tried to fix this problem by making sure the base of our bed is flat and solid by covering it with plywood boards. This did not help at all. It is a huge bummer because this was not the cheapest mattress. I also dislike that in order to prove the mattress is defective I have to show a one inch deviation in depth in different areas of the bed. I can show a solid half inch which is causing a lot of discomfort but not one inch which means I can’t get a replacement/ refund. I am just about finished with foam based mattresses.

One of the worst mattresses
1

I hate this bed. Bought at Mattress Firm, wife had to have it even though she was only home one weekend a month. I gave up a SleepComfort for this, ugh. 1) grids – they crush under weight, break down over time. 2) Support – we have the firmest, a joke. I sink – I like 100 on SleepComfort. 3) 100 day return – ours started breaking down about 120 days in, and if you do return it, you pay for the return shipping, & it won’t roll up like it was when new. 4) After shelling out $1400, you’ll be lucky to get $40 for it. I curse this mattress every night, am in the recliner after an hour. Obviously my wife insisted on this, & if I got rid of it, I’d never hear the end of it. When you have a wife that wants the latest & greatest, you pick your battles. Showdown on the horizon.

Maybe I need to sleep on the bed 2 more months.
3

Every morning my back is sore. The pain is about 8 of 10. An hour after I am up and moving around the pain disapates. I think I may need to add 200 lbs of weights during the day, to take some of the firmness out of the mattress.

The best mattress i've slept on period
5

This thing helped me rest on a whole nother level i will definitely buy another one when this one is of age.

So comfy
5

Not too firm, not too soft. The comfort is next level. Worth every penny!

Amazingly soft & supportive in all the right places
5

I decided to take a chance and try the Purple mattress sight unseen and it didn’t disappoint! I’m mostly a side sleeper but will sleep on my back sometimes, too. I love the way it cradles my body but doesn’t feel too soft and supports my lower back when laying flat. I’ve already recommended it to several people looking for a new mattress! You guys are the best!

4 stars for superior customer service
4

I was attracted to the Purple brand because of it’s great marketing and because the mattress sounded like something new, different and unique. Although I wanted to love it, we will ultimately be returning it because it was a bit too firm for our liking. I have existing shoulder and upper back pain and the hybrid 2” mattress didn’t alleviate it (I think it might be better for heavier people or back sleepers). When I went to return the mattress after 30 days I had the best customer service experience, hands down. The representative I talked to was real and friendly, unlike some other companies who have scripted rude reps. He talked through my return options and I come to find out that Purple offers about 5 different return options to make it the most convenient for the customer, all free of charge. I will be donating mine to a charity!

return not like they say do not buy
1

Just an FYI, DO NOT BUY PURPLE MATTRESS. Although I thought it was great to sleep in we needed to return due to shoulder pain, they talk us into upgrading for the more expensive mattress and tell me the return is no problem, they handle all of it. I keep emailing and calling for instructions because the new one is on the way and the old one needs to be taken out. No one gets back to you. Now the new one is here, on the floor blocking my bathroom- they are too heavy to move on your own and the old one is here too, still on the bed. NOW Purple tells me I have to arrange for the pick up and donation of the first mattress or they will charge me for both. If I knew this I wouldn’t have upgraded- or I would have made arrangements days ago. It might be like this for weeks- and Purple is NOT helping- all of the sudden it’s all my responsibility to do their job and what they advertise. DON’T BELIEVE THEIR FRIENDLY ATTITUDE. it’s not what they advertise. They are liars and falsely advertise.

Best bed purchase ever
5

I can’t reqlly say more than this bed is amazing. I have had it for two weeks now and sleep better than I ever had before

Love it
5

Me and my fiancé absolutely love this mattress. We’ve slept so well since we’ve got it.

Most amazing sleep I've ever
5

Most amazing sleep I’ve ever had! I look forward to going to bed now.

Loving My New Mattress
5

This past month I have been sleeping better than I have in years. I owe that to my new Purple Mattress. Now if I could only have a Purple Bladder, then I’d go from great to perfect! 🙂

Finally Loving Sleep Again
5

I have always wanted to try a purple mattress, but between moving and other circumstances, I never got around to buying one. Finally, my wife and I bought one and have been happy since day one. The mattress is very comfortable, and is the perfect consistency of comfort and durability. I definitely recommend this product.

Love my new mattress
4

Only had for a month but love our new mattress. The sheets are amazing!

Amazing bed and customer service!!!
5

This is my second bed with purple and both times I have been more than pleased. I’ve never slept on a more comfortable bed or dealt with better customer service!!

Our 2nd Purple Mattress
5

Loved our Purple mattress so much we decided to allow our guests to experience this great mattress as well.

Finally Able to Sleep!
5

The first night sleeping on the Purple mattress was amazing. It feels more like a real mattress compared to our old waterbed (which was almost waveless). My hubby lay down pretty hard, then it hit me….I never even felt the mattress move! Whoa. We consider this mattress to be firm (again, compared to our waveless waterbed), yet your body sinks into it and is cradled by it. There is a definite cool sensation. It took a few seconds to get used to it and warm up. Every night I used to wake up many times, due to pain, needing to reposition, and being horribly hot and sweaty (sorry about being so graphic). I’d have to remove the covers and cool off. For the first time, I didn’t have to do any of that. I did wake up once to lay on my side, but immediately fell back to sleep. I suffer from Chronic Fatigue Syndrome, Fibromyalgia, and insomnia. For the first time in my memory, I woke up without that ‘I wish I could sleep, I’m so tired I hurt” feeling. I also purchased a Purple pillow. Purple pillows are 3″ deep. Since we’ve had the waterbed since dinosaurs roamed the earth, I’m used to a flat pillow (regular pillows are ******* the neck on waterbeds), so that wasn’t an issue. My Purple pillow is defective, and they’re sending a replacement. I’m using it anyway, and even in its present condition, it’s awesome. It’s all scrunched up and curled on one end, so I’m sure the replacement will be softer, lol. It really does support the neck, and your head sinks in just right. It is amazingly comfortable. Happily, my hubby loves the mattress, as well. I understand this mattress is a love/hate item, but I truly do not understand why anyone would hate it.

Best bed yet!
5

I haven’t been hot or woke up in pain since we bought this mattress. Very very happy about this purchase and totally recommend if you are tired of waking up sweaty or in pain!

Good product
4

The purple mattress really does feel great and has helped with aches and pains in the back and shoulders. It stays cool at night, all night, and you cannot feel any other movement on the bed.

Sleeping like a log
5

Once my hip issue was solved, I began sleeping like a log. My wife’s back improved the very first week we began sleeping on the Hybrid 3.

Sleep like an angel in the clouds
5

I have multiple back issues including stenosis and bulging discs as well as osteoarthritis. By far the most comfortable bed I have ever slept in. I look forward to going to bed at night. It is now my haven. From couch potato to purple potato 🙂

This is life changing!
5

This mattress is absolutely life changing! I suffered back pain and haven’t slept well in years! The purple mattres has changed my life. I sleep like a baby and have no back pain at all!

Super comfy internet mattress
5

I’ve tried this internet mattress and another one, and the other one was great too but this one is perfect. The delivery experience was great, and it wasn’t too tough to set up solo (I’m a single lady and did it myself with no issues, though I was aided by quite a few glasses of wine).

Never slept better
5

Would highly recommend this mattress to anyone!

Comfy mattress ever.
5

A comfortable bed that keep you cool all night long and make you think on keep sleeping all day long.

Many mattress's later...
5

Finally! A mattress my wife and I can both sleep on and neither one of us is experiencing back pains!

Pretty upsetting.
1

I wish that I could write a review on the item that was suppose to be here last week but I haven’t received it yet. When I emailed purple they took almost a week to get back to me with a ****** nonsense answer that they ran out of material and would need another 1-3 weeks to make my mattress then they would have it shipped. I’m 8 months pregnant and sleeping on an air mattress because they ran out of material. Don’t ever buy from this company. You will be waiting months to receive your product with no communication from the actual company!!!

Seriously good sleep
5

I was definitely skeptical about buying a mattress online, but with the return policy I figured I would try it. Best idea ever! I’m such a light sleeper, and I no longer get woken up when my husband is restless or the cats are jumping all around. Plus, it’s so comfortable!

BUY IT, ITS WORTH EVERY PENNY!
5

I purchased the Original King Purple mattress and I LOVE IT!! Worth every single penny. I will never own another bed! I have a joint disease called AS and I no longer wake up with back pain! I highly recommend this mattress!

Love!
5

By far the best mattress I’ve had and the customer service is excellent

I like it a lot
5

Took a couple days to get used to but holy moly is this thing the most comfortable thing I’ve ever laid on. Definitely recommend, my cousin ended up buying one when he laid on mine, if that says anything as well.

It really is that good...
5

I never would have been able to afford this mattress without a way to pay payments on it. Financially, this is something my family tries to avoid so I was reluctant to use Affirm to set this up. That, and having never ‘laid’ on it, I was ever more nervous. My husband and I are large and we look for different things in our mattresses. Somehow, this one worked for both of us. It’s like magic, really. I have had my Purple mattress for almost 60 days I can honestly say it is my favorite purchase I have ever made – sleeping on it is a dream. The information that comes with the mattress explains it may take a few nights to get used to it – that was the case for us. It was an amazing sleep the first night, but it literally gets better every night after too. My new favorite thing to do is nap. 🙂 This mattress is worth every penny. (And the sheets are awesome too!)

Purple rules all!
5

I love the color purple anyway but this mattress has changed my life! The best sleep I have had in 10 years! I’m getting them for the entire house!

Mattress is unique, but nice. Trying to do an exchange has been well...trying.
3

I got the wrong size mattress and while I appreciate their willingness to do an exchange, the process has been liborious. The product itself is quite nice for the price. Thank you.

Huge dip after 8 months
2

We ordered the purple mattress and initially liked it a lot. After 8 months we started experiencing extreme pain due to two large dips in the bed. Our arms and legs felll asleep every night. We were assured this wouldn’t happen again with the replacement mattress. Time will tell.

LOVE IT
5

We’ve had our purple mattress for about a month and its been fantastic. We adjusted to it in days and have never slept better. You hardly feel any movement from others in the bed which is very nice.

Purple Mattress
5

We absolutely love this mattress! It’s comfy! My husband would normally wake up to back pain a lot but ever since we got this mattress there has been no complaints.

Best sleep in years
5

I love this mattress. I can’t say enough. It’s like sleeping in a hug…supported but not crushed, not cold when I climb in but not hot. My massage therapist even commented on the change in the muscles of my lower back.

It’s only been a week...
5

…but so far it’s been great. A mattress is a long term relationship though so what really matters is how I feel after a few months. So far I really do love it, but I was sleeping on garbage before. Trust me, I’ll edit this review later if my opinion changes.

Fixed all of my sleeping issues!
5

I’m a prominent side sleeper and was consistently waking up with shoulder and back pain. This new mattress solved those issues the first night I slept on it. I would definitely recommend it to anyone.

Finally ... YAY!
4

We had a waveless waterbed for about 20 years. When it finally died, we were experiencing challenging times, and just used our guest beds until we purchased a mattress with memory foam on the top. That was good for about six months, and then it was awful. We researched for quite awhile, and knew we wanted a Purple mattress. We decided on getting the frame too. The original frame sent was not functionable. Which was a huge disappointment, as we had to wait an additional number of days before we could begin life on Purple. The customer service supervisor was helpful, and they went above and beyond. The mattress unrolled easily enough, and the mattress protector and purple sheets are perfect with the mattress and frame with our original headboard attached. We are sleeping well on our purple mattress, and would recommend Purple to anyone interested in good nights’ sleep on a quality mattress.

Great mattress
5

We had reviewed different mattresses similar to the purple mattress and so glad we went with purple! We are both sleeping more soundly (even with me being 5 months pregnant). I used to wake up to a numb arm because of how I slept and that’s not the case anymore. We still need to get the platform base but we will get there.

A worthy adjustment
5

Like the purple team says, give it awhile to get used to it because it will be worth it! My fiancé and I have had the best sleep we’ve ever had and we are two completely different types of sleepers as far as positions to fall asleep.

Better than other brands
5

I was hesitant about buying a mattress that had gel in it. But once I received it and slept on it for a few nights. I had the best sleep I had in awhile. My back doesn’t hurt anymore. I’m happy I made this purchase!!

Expectations Exceeded
5

I had high expectations…. you’ve exceeded them.

Bad
1

Feel like I’m falling out a bed wake up !with a back ache

Everything it sets out to be
5

I love this mattress!! My wife and I have had foam mattresse in the past that, although comfy, have ended up with us reverting back to a spring version becuase of the inability to get used to it. The Purple mattress felt like a cloud when I first laid on it and still does!

King Mattress and pillow
5

I was recommended this product from my son who recently got married and purchased from you. I went to his house and laid on his mattress and decided to purchase. I also love the pillow. It is cool to the face and i like the low profile for my neck. My wife loves it. I will purchase from you again very soon.

Great mattress
4

At first my back hurt the first few nights of using but I think it’s cause my back was soo use to the lumpy mattress we had. It is a very cool mattress which is great for me and my husband cause we are naturally hot people.

Loved by Hubby and Wife
5

With chronic neck and back pain getting a good nights sleep has been tough. Still working on the “perfect” pillow, but really enjoying this mattress. My husband loves it too! Both are mostly side sleepers and some back. My husband is 6’2” and 300lbs – he feels like he has good support. I’m 5’7” and 135 lbs…supportive enough without being too firm. Highly recommend!

Does not disappoint
5

Once I got a few adjustments from my chiropractor and slept on my new purple mattress I haven’t had any back problems since. I’m very satisfied with my results.

Gift
5

I gifted this to someone, and they gave it the best possible rating !

10/10 would recommend to friend
5

This mattress is perfect. My wife and I both used to gravitate toward the center of our old mattress, where it caved in, and wind up fighting about which of us was on the other’s side more. This isn’t a problem anymore! We like sleeping together again! She even hooked up the TV in the bedroom! We’re never leaving this bed. Seriously, it’s great. It isn’t hot. We can’t feel each other move at night, which is good for my wife because I move around more than two pigs fighting under a blanket at night and now I get yelled at a lot less on the whole. Money well spent!

Paradise sleep
5

We bought one of these after sleeping a night at my sons house and trying it out. My son says mom sleep in our bed, check our mattress out. Well hubby and I slept like babies, never getting up in middle of night to go to the bathroom, woke up , like new, we looked at each other and asked, did you toss and turn, he said no, did you, I said I slept like a baby, WTH is in this mattress. We woke up with no body pain, we woke up so refreshed. What did we do the minute we got home, WE ORDERED ONE !!!! And we can’t love it enough. I am in awe of how our body pains have gone away. The pillow is amazing, my hubby doesn’t like the pillow because not fluffy enough, me, in turn, absolutely love the pillow was well. No more NECK pain. We loved it soooo much, we ordered one for our RV! While we travel in the RV it gets really hard to sleep on those cheap mattress, so we went and got the purple. The original for both my purchases. I absolutely love love love this mattress. What a Godsend. Did I say how much I love it? Now I need the covers for the mattress to protect it!!!!! OMG i love this mattress.

Sleep like I have not had in years!!
5

So first off, I am a consumer that is infinitely wary of reviews posted on a manufacturer’s site. Normally they cherry pick the best ones to use and ignore the more critical reviews. That said, I was skeptical of this mattress when I bought it and for the 2.5 weeks it took to show up I was wondering was I crazy for spending $1000 on a mattress I had never tested. Once it showed up, I forgot my skepticism and worries though. My main complaint is the sheer weight of this thing. It is massive. When they say use 2 people, use 2 people. I had my wife help me haul it to the bedroom and then proceeded to hoist it onto the frame and unpack it myself, which I should not have done. Suffice to say I tweaked my back but hey, they warned me. After it was set up and expanded, which took no time at all, I made up the bed and jumped on it. I am not light by any sense. I am 6’2″, 280 lbs. I hold some substantial mass. That said, this mattress handles me pretty well. I don’t sink too much and feel sufficiently supported in any position. My previous spring mattress left me with daily shoulder and hip issues due to side sleeping. This mattress IMMEDIATELY solved that problem. My wife ends up being about half my weight and 5’4″ and absolutely loved the mattress as well. There is a mild odor still lingering but I am sure that will dissipate in the coming weeks, so no issue there. Overall I am very satisfied with the purchase. The mattress has been great so far. Now to see how long it holds up for.

Love it
5

I have had insomnia and difficulty sleeping for over ten years. I’ve never slept deeper or better than I have on this mattress. I fall asleep faster and stay asleep longer. It’s truly been a life changing mattress.

Disappointed
2

I succumbed to the marketing hype and purchased a purple mattress 16 months ago. My initial impression was that it was a bit on the firm side for my taste but reasonably comfortable. After a few months I noticed that my body impressions were lasting longer making the mattress much firmer and less comfortable. I found myself having to move around in the middle of the night to find a spot that still had some sponginess. I began rotating the mattress every month or so. Now, after 16 months, there is no place on the mattress that is comfortable for more than a couple of hours. By the end of the night the mattress is so hard I can’t sleep on it. I should mention that I weigh 160 lbs, which, it seems to me, should not wear out any well-made mattress in 16 months of use. I’m now at the point where I have to find another mattress.

SO COMFY
5

I love this mattress. It is now my favorite place to be. So comfy and cool all night long.

My dream bed!
5

Within 2 days of sleeping on this bed my neck and back pain was non-exsistent. I could sleep for 5 hours and wake up refreshed. It’s been a month now and I am soo happy with my purchase..

Great purchase
5

Aligned both mine and my boyfriends back and helps us stay cool and sleep throughout the night rather than walking up every 3-4 hours like we use to on our pillow top. I’m a stomach sleeper and he’s a side sleeper, neither of us can complain about anything anymore. It’s more firm than expected, but I actually enjoy it over a soft memory foam mattress.

So far, so good!
4

So far this mattress has done what they advertise. Sleep has improved. Lower back pain gone. When I say gone, I Really do think this thing aligns things just right to eliminate non serious back pains. It take take a couple of weeks to get used to it, but I am a picky sleeper! (like I have to sleep on the same side of the bed when traveling otherwise I don’t sleep) I do worry about the long term though. I had my last mattress for 14 years, it wasn’t until the last 2 years I started having issues before I started exploring options. Time will tell but so far I am happy with the purchase but will evaluate fully in the 100 days before committing 100%. Not a big fan of the sheets. The stretchiness of the fabric makes grabbing and shifting a pillow a chore and the sheet itself is no longer in use because it wrapped around my arms and legs. The fitted sheet is ok, but it fits the queen like it is too small. This is because it fits a full and queen. So the “free” sheets are certainly not worth a purchase. Their customer service is fair so far too. The sheets showed up with a couple of **** snags/holes in them, they quickly replaced with a simple picture being sent to them. I kind of feel bad now because I don’t like the sheets, but they do strive to please the customer. The general cost is a bit steep and was a deterrent for sure. Some of the reviews helped but, like with my own experience, may be completely different from another. Had they committed to a 1 year trial, I think they would have had me sooner. It does take some time to get used to but I think any mattress, for me, would require time to adjust to it.

Best mattress I have slep on ever!
5

Huge difference from my memory matress, I wouldn’t go back if they pay me. Purple was the best decision my wife and I made for our home this year.

Purple Review
5

We replaced our 10 year old spring mattress with the Purple Hybrid. This is SO comfortable. It provides the support I need for lots of lumbar and hip problems. The old mattress, mornings were supplied with all over soreness for at least an hour. This is no longer an issue and so very thankful.

Horrible, made my back worse. Customer service was horrible and full of lies
1

Horrible products, the mattress has made my back pain much worse. I was sold on false advertisement promises. Customer service was horrible and full of lies. This mattress has been getting worse with time and so is my back when I sleep. Customer service would not honor any guarantees or warranties. Told me to sell it on Facebook marketplace.

Review
2

I’m a big fan of everything but the bed. I love the pillow, the sheets, the driving cushion. 10/10 for those. The mattress is terrible. No matter which way I sleep I’m always waking up with lower back pain and I never realized it was the mattress until I started sleeping in hotels and waking up pain free. It’s 1000% the mattress 🙁

Not Worth The Money
1

I wanted to support a local Utah company and was so excited to receive this mattress but this was a huge mistake. The quality of this mattress felt like a blow-up mattress that should cost a fraction of the price. For me (skinny guy sleeping on his stomach) it was just uncomfortable and felt weird. To be fair I’ve heard others say they bought it and like it but for me it was laughable to see what I received for $1200. I also bought the purple mattress protector and it feels like plastic compared to my previous one. Be careful because they won’t refund the mattress protectors so I wasted about $70. Buyers beware!

Fantastic Bed; bad delivery experience
4

Hi, I think the mattress is great. I had forgotten what ts was like to just enjoy simply lying on your bed. However, when it was delivered the delivery person simply left it just inside the front door of my building. I am on a 4th floor walk up and I explained I would not be able to move it myself. I had assumed the mattress would actually be delivered to door or that at least that they would offer to help bring it up four flights of stairs. After hurting my shoulder I finally got help from one of the other tenants in my building. Considering how much the bed weighs I think you should consider ensuring it is delivered to the individuals door.

Sags after six months
1

I’m getting no support at all from this mattress after only a few months. They say they’ll keep replacing my mattress, but I’m on the second one and after six months there’s no lower back support. I just want *one* mattress that supports my back. Honestly, really wanted to invest money into a mattress this time for the sake of my health and I feel as though that money went down the drain.

3 Months later and it couldn't be better!
5

I waited 3 months to review the mattress and I could not be happier. The mattress sleeps very cool and comfortable. After the first 30 days of sleeping on the mattress, I went on vacation and spent the next 2 weeks sleeping on a series of different mattress. What a difference when I returned back to my Purple mattress! This experience solidified everything for me. You will need the stand or a box spring to place it on. This also ensures you get the full warranty. Without a doubt, a wonderful investment!

So far, so good.
4

The adjustment is interesting but I think I may have finally found the right mattress for me.

Not happy with it
2

We ordered a king size mattress and within a few months there were deep indentations on it that wouldn’t go away. They sent us another and it did the same thing. Very uncomfortable and hurt my back a lot. I will never get a Purple mattress again!

Not all it’s cracked up to be
1

I am not going to buy purple products again. I got the mattress which was advertised as being long lasting but after a few months it has obviously gotten worn in. It started to feel like crinkled plastic after less than 3 months and I thought about returning it but got lazy about it. We also got the purple mattress cover but the first time the baby wet the bed it went right through the cover. Mattress cover useless. The bed stand commercial shows sumo wrestlers fighting on the platform, but when mine showed up the holes were drilled in the wrong places by about a 1/4” which made it extremely hard to put together and 6 months later the metal bangs from warping and being pushed around by my weight. I spent a lot on this bed and all the great features advertised were hype and lies.

More Customer Reviews

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Best Night's Sleep Ever
5

It is not uncommon to wake up in the morning and be in the same position we fell asleep in. The new problem is the ocassional body ache that comes with not moving! My wife and I are primarily side sleepers where this bed supports every inch of our body from head to toe regardless the position we fall asleep in! Thank You!

Amazing bed
5

This matters is so amazing. I literally can’t get out of bed because the mattress is so comfortable

So far so good
5

At this point I’m very happy with my purchase. My morning aches and pains are pretty much non existent.

Dreamcloud
1

Had the mattress a few months had to put memory foam topper on husband has spondylolisthesis and still gets no refief

Greatest Matress Ever Owned
5

I purchased this mattress for my 79 year old mother that has been dealing with chronic back pain for months. She now gets a great night’s sleep and no more back pain.

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